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Terms & Conditions

Last Updated: January 15, 2025

1. Introduction and Acceptance

Welcome to Quantaeris Communication Academy ("we," "our," "us," or "Quantaeris Academy"). These Terms and Conditions ("Terms") govern your access to and use of our website located at https://quantaeris.pro (the "Website") and the services we provide ("Services").

By accessing or using our Website or Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Website or Services.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website or Services after changes are posted constitutes your acceptance of the modified Terms.

2. Definitions

For the purposes of these Terms:

3. Eligibility

You must be at least 18 years of age to use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

If you are accessing or using our Services on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

4. Services Description

4.1 Professional Coaching and Training

Quantaeris Academy provides professional communication coaching and training services, including but not limited to:

4.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of Services.

5. Registration and Account

5.1 Account Creation

To access certain Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

5.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

5.3 Account Termination

We reserve the right to suspend or terminate your account at any time if we believe you have violated these Terms or engaged in inappropriate conduct.

6. Booking and Scheduling

6.1 Service Booking

Services may be booked through our Website, by phone, or via email. A booking is confirmed once you receive written confirmation from us.

6.2 Scheduling

We will make reasonable efforts to accommodate your preferred schedule. However, specific times and dates are subject to availability and instructor schedules.

6.3 Rescheduling

If you need to reschedule a session, please provide at least 48 hours' notice. We will make reasonable efforts to accommodate rescheduling requests, subject to instructor availability. Rescheduling requests made with less than 48 hours' notice may result in forfeiture of that session.

6.4 Cancellation by Quantaeris Academy

We reserve the right to cancel or reschedule sessions due to instructor illness, emergencies, or other unforeseen circumstances. In such cases, we will provide as much advance notice as possible and work with you to reschedule or provide an alternative arrangement.

7. Payment Terms

7.1 Pricing

Pricing for our Services is displayed on our Website or will be provided upon consultation request. All prices are in Japanese Yen (¥) unless otherwise specified.

7.2 Payment Methods

We accept various payment methods as indicated on our Website or in your service agreement. Payment may be required in full at the time of booking or according to the payment schedule specified in your agreement.

7.3 Payment Due

Payment is due according to the terms specified in your service agreement. Late payments may result in suspension of Services and may incur late fees.

7.4 Taxes

All prices are exclusive of applicable taxes unless otherwise stated. You are responsible for all applicable taxes, duties, and similar charges.

7.5 Price Changes

We reserve the right to change our pricing at any time. Price changes will not affect Services already purchased or under a current agreement.

8. Refund Policy

Our detailed refund policy is set forth in a separate Refund Policy document available on our Website. Please review the Refund Policy carefully before purchasing any Services.

9. Intellectual Property Rights

9.1 Ownership

All content on the Website and Materials provided as part of our Services, including but not limited to text, graphics, logos, images, audio clips, video, data compilations, and software, are the property of Quantaeris Academy or its licensors and are protected by intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Materials provided as part of your Services solely for your personal, non-commercial use. You may not:

9.3 Trademarks

All trademarks, service marks, and trade names used on the Website are the property of Quantaeris Academy or their respective owners. You may not use any trademarks without our prior written consent.

10. User Conduct and Responsibilities

You agree to use our Website and Services in compliance with all applicable laws and regulations. You agree not to:

11. Client Participation and Engagement

11.1 Active Participation

The effectiveness of our Services depends significantly on your active participation and engagement. You agree to:

11.2 Professional Environment

You agree to maintain a professional and respectful environment during all interactions with our instructors and staff.

12. Confidentiality

12.1 Our Commitment

We respect your privacy and will maintain the confidentiality of information you share during coaching sessions, subject to legal obligations and the limitations described in our Privacy Policy.

12.2 Your Commitment

You agree to keep confidential any proprietary methods, techniques, or materials shared during your Services.

13. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

We do not guarantee that our Services will result in specific outcomes such as job offers, promotions, or improved performance metrics. Results depend on numerous factors including your effort, circumstances, and external factors beyond our control.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, QUANTAERIS ACADEMY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES IN THE SIX MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless Quantaeris Academy, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

16. Third-Party Links and Services

Our Website may contain links to third-party websites or services that are not owned or controlled by Quantaeris Academy. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party websites or services.

17. Privacy

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your information.

18. Dispute Resolution

18.1 Informal Resolution

If you have any dispute with us, you agree to first contact us at info@quantaeris.pro and attempt to resolve the dispute informally before pursuing formal dispute resolution.

18.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.

18.3 Jurisdiction

You agree that any legal action or proceeding arising out of or related to these Terms or your use of the Services shall be brought exclusively in the courts located in Osaka, Japan, and you consent to the jurisdiction of such courts.

19. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

20. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be replaced with a valid, legal, and enforceable provision that most closely reflects the original intent.

21. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Quantaeris Academy regarding your use of the Website and Services, and supersede any prior agreements or understandings.

22. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Quantaeris Academy.

23. Assignment

You may not assign or transfer these Terms or any rights granted hereunder without our prior written consent. We may assign or transfer these Terms without restriction.

24. Contact Information

If you have any questions, concerns, or complaints about these Terms, please contact us:

Quantaeris Communication Academy
Address: 60 Grover Loop, Claudport, NSW 2676, Japan
Phone: +5975596255
Email: info@quantaeris.pro
Registration Number: 96332913

25. Acknowledgment

BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

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